Optimize your digital channels with customer feedback

Collect real-time feedback across all your digital channels to improve your customer experience

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Trusted by the world's leading brands

The wave from the Forrester Wave™ 2019 Q2

Usabilla Named a ‘Strong Performer’ in Digital Voice of the Customer Specialists Platforms

With what we believe is a strong product offering, strategic vision and 10 years of experience in the digital customer experience industry, Usabilla was cited among the top vendors included in the recent Forrester Wave™.

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Collect real-time feedback to optimize your website

Eliminate assumptions and get the real insights you need from website visitors. Knowing what’s working (and more importantly, what’s not) means you can proactively improve your website’s conversion rates.

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"The screenshot function is invaluable. It makes it much easier to reproduce and understand customers’ concerns."

Corinna Birkhofer
Online Sales & Analysis - Lufthansa

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Usabilla In-Page

Measure how specific content is performing and get insights on how to improve

Usabilla for Apps

Collect in-app feedback on how to improve your mobile app experience

Integrate feedback seamlessly into your app and target users at a specific moment in their user journey. Uncover what you need to improve to get those 5-star app store ratings!

"When the app is an amazing service tool for our frequent flyers, users will return to book their flights and buy ancillaries, which will in turn have a direct impact on revenue. Gathering feedback via Usabilla helped us to improve our app."

Stijn Bannier
Director Digital Commercial - KLM

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Integrate Usabilla with the solutions you already use

From Salesforce to Slack, integrating Usabilla with the rest of your tech stack allows for you to enrich data and drive the right decisions.

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'Not a day goes by that I haven’t logged into Usabilla or had a conversation in Slack about customer feedback collected in Usabilla. It’s changed my job and the way our company builds products. It’s amazing.'

Josh Gibbs
Platform Product Manager

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20,000 professionals worldwide trust Usabilla

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